Shop with confidence

To qualify for a return, merchandise must be returned in the same condition in which it was received.

Unless otherwise stated, returned items must:

• Be unworn and unused
• Be unwashed
• Be returned in the same condition received
• Include original tags when applicable
• Have no removed, altered, or tampered tags
• Not be marked Final Sale
• Not fall within a non-returnable category

Items that do not meet these requirements may not qualify for a full refund.

For eligible returns, return shipping is the responsibility of the buyer unless otherwise stated. UFashion does not charge a restocking fee on eligible returns.

Original shipping charges are not refundable unless otherwise stated or required by applicable law.

Once your return is received, it will be reviewed to confirm that it meets our return requirements.

Eligible refunds are generally processed within 10 business days after the returned merchandise has been received and processed by UFashion. Additional processing time may be required by your bank, credit card company, or payment provider.

A refund may be reduced or denied when returned merchandise has been worn, washed, damaged after delivery, is missing applicable original tags, has altered or tampered tags, or otherwise does not meet our return requirements.

Review merchandise before wearing, washing, removing tags, or returning it.

Non-returnable merchandise includes swimwear, intimate bottoms, health products, beauty products, fragrances, perishable items, and products clearly marked Final Sale.

Please review individual product information before purchasing. Final Sale items are not eligible for return or refund.

Returns should be submitted and returned within the applicable 30-day return window. Late items may not be eligible for a refund and may be returned to the customer at the customer's expense.

Contact Customer Care before sending merchandise if you are unsure whether your order remains eligible.

UFashion does not currently offer direct exchanges. Return an eligible purchase and place a separate order for a replacement item. Inventory changes frequently, so availability cannot be guaranteed.

For eligible domestic U.S. returns:

Return shipping is the responsibility of the buyer. No restocking fee is charged on eligible returns.

Eligible international purchases may also be returned within the applicable return period. International customers are responsible for return shipping.

Securely package your merchandise and include any required return documentation. Approved international returns should be sent to:

We recommend using a shipping service that provides tracking. Additional international return shipping charges, customs charges, duties, taxes, or other applicable fees are the customer's responsibility unless otherwise stated.

Our return policy is intended to give customers reasonable flexibility when a purchase does not work out.

UFashion reserves the right to review return activity that appears excessive, fraudulent, abusive, or inconsistent with the intended use of this policy. Where appropriate, UFashion may limit future transactions or returns in accordance with applicable policies and law.

Have a question about return eligibility, return shipping, refund status, Final Sale merchandise, or an existing return? Our Customer Care Team is here to help.

When contacting us about an existing order or return, please have your order number available so we can assist you more efficiently.

At UFashion, our goal is to provide a straightforward shopping experience from discovery through delivery and, when necessary, the return process.

Explore our constantly changing selection of new and gently used name-brand clothing, shoes, sneakers, boots, heels, dresses, denim, outerwear, accessories, and more for women, men, and kids.

30-Day Returns
No Restocking Fees
Customer Support When You Need It

UFashion Outlet — Great Finds. Better Value.